Most recently, Walmart has introduced VR for training their employees in a wide range of skills, including soft skills like customer service, empathy, and compliance. With so much hype around Walmart VR training, it is clear that this immersive technology has a lot to offer when it comes to employee training processes. Here are some industry examples where VR training can be used:. In this post, we will explore the advantages of virtual reality training, in what situations it can be applied, and how it will transform your business into a workplace of the future. We can, however, spot numerous benefits of virtual reality training, with the main ones being:. If your employees are expected to acquire new skills or learn how to operate dangerous machinery, the training environment is not the safest.
Walmart uses virtual reality to test new store managers
Walmart is Using VR to Assess & Promote Employees – Road to VR
In minutes, the doors will open, and crowds of anxious customers will fill the aisles. Hordes of shoppers who might otherwise be home snoozing off a big meal are just outside, ravenous for deals. They will rush through the doors, temporarily oblivious to the usual mores of shopping etiquette. They are excited and anxious as well, but most importantly, they are prepared. Where a few years ago there may have been trepidation around how an early Black Friday opening would go, today, Walmart associates feel confident and ready. As he was exploring the potential of new approaches to retail and customer service training, he paid a visit to the football training facility at the University of Arkansas.
Walmart is using virtual reality to train its employees
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Any discussion of the future of retail—or how we work—has to include Walmart. In the second-year Harvard Business School course Managing the Future of Work , Professor William Kerr explores how technology and demographics are changing the way companies like Walmart, and their workers, operate. Walmart closed 2, discount stores or converted them into other formats from to , with 2, supercenters opening during that time.